The Adult Luxury website is run by the company Adult Luxury, which is in charge of overseeing your personal details.

To clarify how we handle the data collected by Adult Luxury and to explain the necessity of certain personal information from you, we have established a Privacy Policy.

It is crucial that you read through this Privacy Policy before utilizing the Adult Luxury website.

Our dedication lies in safeguarding your personal information and ensuring its confidentiality and security.

Personal information we collect:

When visiting Adult Luxury, the website automatically collects certain information about your device and browsing habits.

When you visit a website, various information is collected about your device and online activities. This includes details such as your web browser, IP address, time zone, and installed cookies. As you navigate through the site, additional information is gathered about the specific web pages and products you view, as well as any external websites or search terms that led you to the site.

This data is referred to as “Device Information” and is used by the website to improve user experience and personalize content. Along with Device Information, when registering on the website, personal data such as name, surname, address, and payment information may also be collected in order to fulfill any agreements between you and Adult Luxury. This personal information is kept secure and is used only for the purpose of providing you with a better shopping experience on the site.

By providing this information, you consent to its collection and use by Adult Luxury in accordance with their privacy policy.

By collecting this information, the site aims to enhance your experience and provide a tailored service to meet your needs and preferences.

Rest assured that all personal data is handled securely and in accordance with privacy laws.

Why do we process your data?
The reason why Adult Luxury processes your data is because at our website, we place the utmost importance on the security of our customers’ data. We understand the importance of protecting personal information and therefore, we only process minimal user data that is essential for the functioning of our website.

Any information collected is used solely for preventing abuse and gathering statistical information about website usage. This data is not aggregated in a way that could identify specific users. While it is possible to browse our website without revealing any personal information, certain features may require you to provide us with personal data such as your name, email, city of residence, and organization.

This enables us to provide a more personalized experience and keep you updated about our services through our newsletter. However, users have the right to choose not to provide this data, although it may limit their access to certain features on our website. If you have any concerns or questions about the required information, please feel free to contact us.

At Adult Luxury, we prioritize the privacy and security of our customers’ data above all else.

Your rights & Privacy Policy:
For your security, we don’t take any credit card numbers over the phone or by email.

If you pay via credit card, our secure site will take you to our 3rd party payment page for you to enter your card details after selecting the “Place Order” button. 3D secure payment confirmation will also happen here. Upon completion you will be taken to the order confirmation page.

3D Secure? What’s That?
It’s an authentication system that adds an extra layer of protection against fraud. All banks use 3D Secure Code to protect their clients, which is great for us but not so good for credit card fraudsters.

To activate your Secure Internet Shopping, contact your Bank to activate your Credit Card with 3D SecureCode.

You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your Secure Code.

Proof Of Payment

Shopping with Adult Luxury is a seamless and convenient process, especially when paying by credit card. There is no need to worry about sending us proof of payment, as it happens automatically. However, if you choose to pay by EFT or direct deposit, we kindly ask that you email us your proof of payment to ensure a smooth transaction. Without the proof of payment, we will have to wait for your payment to reflect on our bank statement, which may take up to 3 days depending on your bank.

For payments made in a foreign currency, we will need to wait for it to clear in our account before processing your order.

Our priority is to provide our customers with a hassle-free shopping experience, and providing the necessary documentation allows us to do so efficiently. We appreciate your cooperation and understanding in this matter.

Can I Pay COD?
We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.

Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information. And always secure your devices. Especially phones and laptops.

Information security:

At our company, we take the security and protection of your information very seriously. We have implemented strict measures to ensure that any personal information you provide us with is kept safe and secure.

This includes storing all information on our computer servers in a controlled and secure environment, which is protected from unauthorized access, use, or disclosure. In addition, we have put in place reasonable administrative, technical, and physical safeguards to further protect against unauthorized access, use, modification, and personal data disclosure. However, it’s important to note that even with these precautions in place, we cannot guarantee that data transmission over the Internet or wireless network is completely secure. While we do everything in our power to safeguard your information, there is always a risk associated with transferring data online.

That being said, we are committed to continually reviewing and improving our security measures to provide the best possible protection for your information. Your trust and privacy are of utmost importance to us.

Legal disclosure:

We may reveal any data that we gather, utilize, or obtain if it is necessary or allowed by law, such as to adhere to a legal order or similar procedure, and when we genuinely believe that disclosing it is essential to safeguard our rights, ensure your safety and the safety of others, investigate fraudulent activities, or respond to a request from the government.

If you wish to learn more about this Adult Luxury Policy and how your personal information is being handled, or if you have any concerns regarding your individual rights, we encourage you to reach out to us via email. Our team is dedicated to ensuring that your privacy and personal data are respected and protected, and we are more than happy to address any questions or concerns you may have.

We understand the importance of transparency and open communication when it comes to handling sensitive information, and we are committed to providing you with the necessary information and support. Click here to find your closest stores details.

Your trust is important to us, and we value your feedback and inquiries.

So please do not hesitate to contact us if you have any further questions or concerns regarding our Adult Luxury Policy.

Contact information:
Please click here for our international offices details and more.